This website (“Site”) privacy policy (“Policy”) is provided by Taewoong Medical Ltd. (“Taewoong Medical,” “we,” “us,” “our,” or “the Company”). Taewoong Medical is committed to protecting the privacy of individuals who interact with our electronic Instructions for Use (e-IFU) website (“Site”).
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· What personal data we process (and do not collect automatically). -
· How we process, use, and protect any personal data that you voluntarily provide. -
· Your rights regarding your personal data and how to exercise them.
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Our Site is designed to operate as a zero personal data collection platform, except where visitors voluntarily contact us.
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This Policy applies to:
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· The Taewoong Medical e-IFU website. -
· Access to and viewing of eIFU documents. -
· Email inquiries sent to us in relation to IFUs or our products.
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This Policy does not apply to:
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· The Taewoong Medical corporate website or other company websites. -
· Websites of distributors, partners, or third parties -
· Third-party platforms or services that may be linked from our Site
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Those sites are governed by their own privacy policies.
Taewoong Medical adheres to the principle of not automatically collecting personal data on this Site.
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This Policy applies to:
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· The Taewoong Medical e-IFU website. -
· Access to and viewing of eIFU documents. -
· Email inquiries sent to us in relation to IFUs or our products.
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Taewoong Medical does not:
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· Collect personal data automatically through the Site. -
· Require registration, login, or user identification for IFU access. -
· Use cookies, web beacons, analytics, or advertising technologies to track personal data. -
· Collect IP addresses or device identifiers. -
· Track browsing behavior.
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The Site functions solely to provide e-IFU documents.
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We collect personal data only when you voluntarily provide it to us by email, for example in the following circumstances:
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· Request a physical copy of an IFU (paper IFU). -
· Contact us by email with product, technical, or documentation related inquiries. -
· Communicate with us regarding our devices or IFUs.
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Depending on what you include in your message, we may receive:
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· Email address -
· Name and job title (e.g., in your email signature) -
· Organization or hospital name -
· Telephone number (if included) -
· The content of your inquiry
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As we have indicated from above, we do not ask you to provide sensitive personal data (such as health information, identification numbers, or financial information) and you are requested not to include any such information in your email.
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We use voluntarily provided personal data only for the following limited purposes:
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· To respond to your inquiries promptly and accurately. -
· To process request for paper IFU -
· To provide product-related or technical support -
· To maintain records required for legal, regulatory, or quality purposes.
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We do not use your personal data for:
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· Marketing or advertising -
· Creating marketing profiles or behavioral analyses -
· Selling or sharing with third parties for commercial purposes
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Our processing of your personal data is based on one or more of the following legal grounds. The applicable basis depends on your place of residence and relevant local law.
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· Your voluntary provision of information in order to receive a response -
· The need to provide requested services or information -
· Compliance with legal or regulatory obligations related to medical devices -
· Our legitimate interest in ensuring safe and appropriate use of our products and IFUs
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Taewoong Medical does not sell, rent, or trade your personal data.
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We may share or disclose your inquiry information only when necessary:
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· With authorized internal teams responsible for IFU requests and processing. -
· With regulatory authorities if required by law. -
· With service providers that assist in email or system operation (e.g., hosting provider), limited to operational necessity.
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All recipients are required to protect your information in accordance with applicable laws.
We retain personal data only for as long as necessary to fulfill the purposes described in this Policy or as required by applicable law.
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· Inquiry-related emails: retained for a limited period necessary to respond and maintain basic records (for example, up to 1 year), unless a longer period is required by law or regulations. -
· Records related to regulatory, quality, or post-market surveillance obligations: retained in accordance with applicable medical device regulations, which may require longer retention periods.
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After the relevant retention period has expired, we securely delete or anonymize the data.
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We implement reasonable technical and organizational measures to protect personal data that you send to us by email, including:
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· Restricting access to authorized personnel only. -
· Using secure email and server configurations where possible.
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Transmission of information via the internet, including email, cannot be guaranteed to be completely secure. Any information you transmit is sent at your own risk. The Company does not guarantee the security of any information transmitted via the internet, including by email. Any questions regarding the security of the Site should be directed to contact@stent.net.
This Site is not intended to collect or maintain any information from individuals under the age of 13 (or any other higher age threshold for children required by applicable data protection law). and we do not knowingly collect personal data from persons in this age group. If you are in this age group, please discontinue use of the Site. If we learn that we collected any information from anyone under the relevant age, we will purge it immediately, except for responding to a question or inquiry on a one-time basis from the individual.
We do not disclose personal data to external parties without the prior consent of the data subject. However, personal data may be disclosed where required to comply with legal obligations in accordance with applicable laws and regulations.
Our Headquarter is located in Republic of Korea and we store and process personal data on servers located in the Republic of Korea.
If you contact us by email from a country outside Korea, your email and any related data may be transferred to, processed in, and stored in Korea or in other countries where our servers or service providers are located.
Where required by law, we take appropriate measures to ensure that any such transfers provide an adequate level of data protection.
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Depending on your jurisdiction, you may have certain rights regarding your personal data, such as:
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· The right to request access to the personal data we hold about you. -
· The right to request correction of inaccurate or incomplete data. -
· The right to request deletion of your personal data, subject to legal retention requirements. -
· The right to object to or request restriction of certain processing activities.
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To exercise these rights, please contact us using the details in Section 14. We may need to verify your identity before fulfilling your request.
The Site may contain links to external third-party websites. Taewoong Medical is not responsible for the privacy practices or policies of those external sites. You should read their privacy policies and contact those sites directly for more information about their practices.
We may update this Policy by posting a revised version on the Site at our sole discretion. The changes become effective upon posting the new version of this statement. Revisions will be posted on this Site with the updated effective date
This Policy was last updated on [January 31, 2026].
* Enter the date before final posting
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If you have any questions or if you have a complaint or claim about our data privacy practices, please contact us at the address below:Data Protection Officer
Taewoong Medical Ltd.
14, Gojeong-ro, Wolgot-myeon, Gimpo-si, Gyeonggi-do, Republic of Korea 10022-
· Phone: +82 31-996-0641~4 -
· Fax: +82 31-996-0645~6 -
· Email: Contact@stent.net
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